Products & Solutions



DMA Customer Relationship Management Suite is an adaptive CRM solution that fits almost every  industry when managing relationship is of top priority.


CRM Suite centrally stores all customer information and activities and it can be securely accessed on different devices by authorized personnel.

Our solution features a revolutionary rule engine which can be configured to understand your customers and analyse their preferences and needs.  Example, It can be configured to scan and check customers’ compliance requirements.

Comprehensive dashboard and reporting features delivers instant, eye-catching reports to business executives.


  • Customer/Member Management
  • Activities and Opportunities Management
  • Campaign/Event Management
  • Rule Engine to analyse the needs of Client
  • Dashboard
  • Reporting
  • Market Segmentation and Direct Mailing (eDM)

    Built on the latest Java technology, the DMA CRM Suite extends and integrates with other DMA products such as e-commerce, course enrollment and e-survey solutions, thus providing the most powerful, integrated business solution, addressing the needs of all walks of industries.


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