Case Study

Business Operation Portal Implementation

Summary

Dah Sing Group appointed DMA Solutions Limited to establish their corporate-wide Business Operation Portal so that all of their Entities, Departments and Division can communicate and share information in the common web platform

Background

Dah Sing Group is a leading financial services group in Hong Kong, active in providing banking, insurance, financial and other related services in Hong Kong, Macau and the People's Republic of China. They are seeking a comprehensive business operation tool that can provide:

An effective and disciplined  platform in consolidating and disseminating relevant information at the corporate and division levels
An administrative tool for their employees to reduce turnaround time and manual process e.g. files and documents sharing
A learning and training tools with useful and handy links to both internal  & external sources (regulators latest published rules or latest market information related to innovative products and ideas)
An easy platform to enhance staff loyalty and sense of belonging via online on photo album and their Fun Club news 
  • An effective and disciplined platform in consolidating and disseminating relevant information at the corporate and division levels
  • An administrative tool for their employees to reduce turnaround time and manual process e.g. files and documents sharing
  • A learning and training tools with useful and handy links to both internal & external sources (regulators latest published rules or latest market information related to innovative products and ideas)
  • An easy platform to enhance staff loyalty and sense of belonging via online on photo album and their Fun Club news 

Challenges

Dah Sing Group emphasised  that the operation platform should support multiple business units with different layouts, way of usage and tighten access control among assets. The web content management system should support Checker and Marker feature to ensure information accuracy whilst the content publishing cycle should be easy to manage. Project management service should be facilitated for team collaboration and information sharing. Besides, the platform should be open for further customization on other internal business applications. Global search service is also critical to discover relevant information across the operation platform.

Solution

DMA Solutions Limited, with extensive experiences on Intranet Portal implementations and being a premium IBM business partner over 13 years, took up this challenge. We implemented the IBM Portal Server as an operational foundation connecting to Microsoft SQL Server Database. Leveraging IBM Web Content Management System (WCMS) to manage all the document and content publication and workflow processes. IBM Connections is utilized to provide collaborative project management services. Global search is achieved by using IBM Content Analytic for Enterprise Search to discover information across the platform. Portlet development is applied to create their Policy and Compliance services.

Why DMA Solutions?

DMA Solutions is the leading IT Solution Provider of web application solutions with full track records of delivering web sites for financial institutions and other industries.

Benefits

  • Technically competent as DMA Solutions is expert on IBM collaboration products
  • IBM Portal fully meets the business and performance requirements of Dah Sing Group
  • IBM WCMS provides full feature on the information publication from content composing to workflow management
  • Our creative web design, from award-winning AvantBiz Consulting, wins the confidence of Dah Sing Group
- Technically competent as DMA Solutions is expert on IBM collaboration products
- IBM Portal fully meets the business and performance requirements of Dah Sing Group
- IBM WCMS provides full feature on the information publication from content composing to workflow management
- Our creative web design, from award-winning AvantBiz Consulting, wins the confidence of Dah Sing GTechnically competent as DMA Solutions is expert on IBM collaboration produIBM Portal fully meets the business and performance requirements of Dah Sing GroIBM WCMS provides full feature on the information publication from content composing to workflow managemeOur creative web design, from award-winning AvantBiz Consulting, wins the confidence of Dah Sing Group

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Email:
info@dmahk.com
Address :
12/F, 69 Jervois Street, Sheung Wan, Hong Kong
Tel :
(852) 2169 8400
Fax :
(852) 2169 8477
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